Home / FAQ
  • 1. After we send you the inquiry, how long will it take to get a reply?

    We will respond to you within 12 hours after receiving your inquiry on weekdays.

  • 2. Are you a direct manufacturer or a trading company?

    We are a fully independent manufacturer integrating industry and trade. Product production, management, and testing are completely managed by the company itself, with high efficiency and stable product quality.

  • 3. What products can you provide?

    Our company mainly produces various inorganic silicate raw materials such as sodium silicate, potassium silicate, lithium silicate, silica sol, potassium methyl silicate, etc. As well as inorganic high-temperature resistant binders, inorganic binders for casting, water-based zinc-rich coatings, and other inorganic silicon extended products.

  • 4. What are the main application areas of your products?

    Our products cover a variety of fields, mainly including inorganic floor coatings, special high temperature resistant/fire resistant coatings, water-based zinc-rich anti-corrosion coatings, environmentally friendly water-based coatings, metal surface treatment agents, optical instruments, high-end tableware, glass surface coating inorganic coating binders, ceramic detergents, welding rod binders, reducing agents, refractory materials, fertilizers, pharmaceutical cement slurry mixed grouting, detergent auxiliaries, printing and dyeing auxiliaries, water softeners, sedimentation aids, silica gel, coatings, silica matrix raw materials, soap filling agents, precision casting, sand casting, refractory materials, papermaking catalyst carriers, glossy photo paper, resin synthesis, non-stick pan coatings, textile finishing agents, ceramic composite materials, semiconductors, and petroleum industry.

  • 5. Can you make customized products?

    Yes, we can develop and produce products according to customers' parameters or needs.

  • 6. What is your company's production capacity?

    We have several production workshops, which can produce more than 200,000 tons of various inorganic silicate products annually.

  • 7. How many employees are there in your company, and how many of them are technical personnel?

    The company currently has more than 50 employees, including more than 20 professional technicians and 3 national engineers.

  • 8. How does your company ensure product quality?

    First of all, from the raw material control, we will test all batches of raw materials entering the warehouse. If they do not meet our requirements, we will return the raw materials until we receive raw materials that meet our standards.From the production process control, each of our processes is completely controlled in accordance with the standards, and there are strict weight and type controls on the equipment to ensure that the error of each product produced is controlled within 0.1%. If it does not meet the requirements, we will perform secondary processing until the product fully meets the standards before entering the warehouse.Finally, we have advanced and complete testing equipment in the industry: spectrum analyzer, universal tensile testing machine, and other equipment to ensure that the actual application performance of the product meets the standards.

  • 9. What is the payment method?

    When providing a quote, we will confirm the transaction method with you, such as FOB, CIF, CNF, or others. For mass production, we typically require a 30% deposit initially, with the balance payable upon receipt of the bill of lading. Most of our payment methods are T/T, and L/C is also acceptable.

  • 10. How are goods shipped to customers?

    We typically use sea freight for shipping, as we are only 200 kilometers from Ningbo Port, making it very convenient for sea export. However, if the customer's cargo is urgent, we can also arrange air freight, as both Ningbo Airport and Shanghai International Airport are nearby.

  • 11. Where are your goods primarily exported?

    Our products are mainly exported to several countries, including the USA, Germany, Japan, Spain, Italy, the UK, South Korea, Australia, and Canada.